Privacy Policy
Last updated: 05.02.2026
Alain Car Rental (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our car rental services.
1. Information We Collect
We may collect the following information when you use our website or services:
Full name
Email address
Phone number
Billing and payment information
Booking details (vehicle, pickup & drop-off dates, locations)
Copy of driving licence or ID (if required)
IP address and browser information
2. How We Use Your Information
Your information is used to:
Process and manage car rental bookings
Confirm reservations and send booking emails
Communicate with you regarding your rental
Process payments and refunds
Improve our website and services
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
Payment service providers (PayPal, Stripe, bank transfers)
Legal authorities if required by law
Service providers necessary to complete your booking
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Secure payment gateways are used for online transactions.
5. Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
To exercise your rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Alain Car Rental
Email: info@alaincarsrental.com
Phone: +230 57651514